General Tips and Advice for Playing at Online Casinos

Advice and tips for getting started with online casinos can be found featured in this section of our website

If you are new to online casinos and haven’t ever played at one before there are certain things that you need to be aware of. For example you need to be at least 18 years old to play in an online casino and we only ever recommend playing at fully licensed online casinos that specifically cater to Australian players. All of the reviewed Australian online casinos that are featured on this website have been carefully handpicked by our dedicated team of researchers and they have everything an Australian player could possibly want from an online casino.

When you sign up to an online casino it would be a good idea to have a payment method ready so that you can go ahead and make a deposit as soon as your new account is activated. It would also be a good idea to try and find a suitable payment method that allows you to deposit and withdraw, because some online payment options can be used for making deposits.

Tips and advice to follow when playing online at casinos

  • We only recommend signing up to one of the top-rated Australian online casinos that has been reviewed on this website.
  • Never play in an unlicensed online casino.
  • Practice on the games in the free play demo mode before launching a game in the real money mode.
  • We recommend playing from within the downloadable version of the casino unless you are using a Mac computer.
  • Remember to claim your new player welcome bonus when depositing for the very first time at an online casino.
  • Always read through the bonus T’s & C’s when claiming any online casino bonus.
  • Contact the casino’s toll-free support should you run in to any kind of difficulty.

More information, general tips & advice for players

Signing up to an online casino is relatively straightforward and the simple online casino application form can be filled out in a matter of seconds. However, most players don’t realise that the casino will at some point need to verify the details that you have provided them with. This means that the verification department will eventually request certain important forms from you so that they can fully verify your details. The verification process is designed to reduce fraudulent activity and it is also designed to prevent underage gambling.

As soon as your account has been fully verified you will be able to make as many deposits and withdrawals as you like, without being hindered in any way. The casino basically wants to prove that you are who you say you are and the types of documents that they will request from you include either a bank statement or utility bill (could be a mobile phone bill, a gas bill or electricity bill) and some form of ID. The documents need to be less than three months old and they must clearly have your name and your current address on. You also need to send a proof of ID and this could be a colour copy of your valid driver’s license or passport.

The verification process generally takes no more than 48 hours to be processed. In some cases in can take just a few hours. Having these documents stored locally on your computer where possible can save you a great deal of time when they do eventually ask you for this particular information. If you don’t send in these documents and your account doesn’t get fully verified you won’t be able to play in the real money mode and you won’t be able to continue making deposits and withdrawals. The verification process is a standard procedure at every fully licensed Australian online casino and it is something that you cannot avoid.

With regards to online casino bonuses, we would advise you to read through the bonus terms and conditions before accepting any online casino bonus. The T’s & C’s will explain the wagering requirements that are attached to the bonus and everything else you need to know about the bonus. You also usually only have X amount of time to complete your wagering requirements and if you don’t complete them in time you could end up losing your bonus cash.

If you do encounter any issues when playing at any of our most highly recommended Australian online casino the best thing to do would be to try and get hold of the player support. They are generally easy to get in touch with and they can be reached 24 hours per day, seven days per week via live chat, email and toll-free telephone. The friendly and responsive player support will usually answer your call in no time at all. If you are sending the team an email, you could end up waiting up to 48 hours just to get a response, so the best thing to do would be to try and attach screenshots and try to be as specific as possible about why you are contacting them so that they can resolve your issue in as little time as possible.

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